KPIs EXAMPLES
Corporate Quality, Security, Software Development Life Cycle, Hardware Development Life Cycle, Manufacturing KPIs (Key Performance Indicators) Examples Key Performance Indicators (KPIs) are specific metrics that are used to evaluate the performance of an organization, team, or individual in achieving their objectives. These metrics are quantifiable and directly linked to strategic goals, allowing for monitoring progress and making informed decisions. KPIs usually include primary owners, secondary owners, key objectives, measurements, due dates, status updates, percentage completions, comments etc. Here are some examples of KPIs: I. QUALITY KPIs: 1. Customer Satisfaction Index (CSI): - Definition: CSI measures how satisfied customers are with a company's products or services. - Calculation: CSI can be calculated through surveys, feedback forms, o...